Shipping and Return Policy
Shipping Policy
Once your order is complete, our team start to prepare it for shipping, this can take between 10-12 business days depending on the items ordered (shipping dates are specified on each product page). Your order is then picked up by the courier for delivery, it takes 2-3 business days for U.S and 1-3 business days for UK orders to be delivered. For international shipping please refer to the options specified at checkout.
The ship out date varies from product to product according to stock and personalization. The shipping date is specified on every product page (Ships on: ##/##/## ). Please note that the shipping date refers to the date the product ships out of our warehouse.
Shipping address in your order can only be changed not more than 48 hours after the time of purchase.
Please note that shipping costs are not refundable and Adorned is not responsible for shipping / returns lost by shipping couriers.
Order Shipping Methods
Your order ships according to the shipping method you select at checkout, these shipping methods are specific to your location, therefore pricing and location may occasionally vary from the standard ones listed below:
|
Method |
Shipping Time |
Price |
|
Standard (USPS) 🇺🇸 |
2-3 Business Days |
Free |
|
Royal Mail 48h No Signature 🇬🇧 |
1-2 Business Days |
Free |
For international orders, please refer to the shipping methods listed at checkout.
Refund Policy
We accept returns within 14 days of delivery, no questions asked. Items must be returned unworn, undamaged and unused with their original packaging. Because all our items are made to order returns incur a 30% restocking fee (calculated from the item's full price - crossed price on the product page).
Simply contact us via e-mail at: info@the-adorned.com to receive your return label.
** For international returns, a fee may apply.
**We do not accept exchanges.
***Route Insurance can only be refunded within the first 24 hours. Following the mentioned time frame, there will be no cancellations or refunds of any kind of this product.
**The refund will automatically be credited to your original payment method. Please note, if you made your purchase with a Gift card, your credited amount will be returned as a Gift card.